Introduction
Fades & Blades respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our barbershop booking application and related services.
Information We Collect
Personal Information
When you use Fades & Blades, we may collect the following personal information:
- Name, email address, and phone number
- Profile picture and preferences
- Appointment history and preferences
- Payment information and billing address
- Communication preferences
Automatically Collected Information
We automatically collect certain information when you use our app:
- Device information (type, operating system, unique identifiers)
- Usage data (features used, time spent, interactions)
- Location data (with your permission) to find nearby barbershops
- App performance and crash data
How We Use Your Information
We use your information for the following purposes:
Service Provision
- Process and manage your barbershop appointments
- Handle product orders and payments
- Provide customer support and respond to inquiries
- Send appointment confirmations and reminders
Personalization and Improvement
- Provide personalized product and barber recommendations
- Improve our app functionality and user experience
- Analyze usage patterns to enhance our services
- Develop new features and services
Communication
- Send promotional offers and updates about our services
- Notify you about changes to our policies or services
- Respond to your feedback and suggestions
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We share information with trusted third parties who help us operate our business:
- Barbershops and salons for appointment booking
- Payment processors for transaction handling
- Shipping companies for product delivery
- Analytics providers for app improvement
- Customer support platforms
Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes or government requests
- Protect our rights, privacy, safety, or property
- Enforce our terms of service
- Investigate potential violations
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure payment processing through certified providers
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Updates
- Access and review your personal information
- Update or correct inaccurate information
- Download your data in a portable format
Control and Deletion
- Request deletion of your account and personal data
- Opt out of marketing communications
- Withdraw consent for location tracking
- Restrict processing of your information
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:
- Account information: Until you delete your account
- Appointment history: 3 years for service improvement
- Transaction records: 7 years for legal and tax purposes
- Marketing data: Until you opt out or delete your account
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.
