Important Appointment Guidelines
Fades & Blades
Last updated: 2/12/2026
Important Appointment Guidelines
At Fades & Blades, we are committed to providing you with the best possible service. To ensure a smooth and enjoyable experience for all our clients, please review and adhere to the following appointment guidelines. By booking an appointment through our platform, you agree to comply with these policies.
1. Cancellation
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance.
Late cancellations or excessive lateness means no refund will be issued. We understand that unexpected situations arise, but timely notification helps us serve other clients and maintain our schedule efficiently.
How to Cancel or Reschedule:
- Log in to your account and manage your appointments
- Contact us via phone or email
- Visit any of our salon locations during business hours
2. Booking the Right Service and Adding Extras
Kindly ensure that you have booked the accurate service including extras for your needs. Selecting the wrong service type or duration may affect your appointment time.
Please note: Adjustments on the day may incur an additional charge.
If you are unsure which service is right for you, please contact us before your appointment, and our team will be happy to help you select the most suitable option.
3. Arrive on Time
We kindly ask that you arrive promptly for your appointment. This helps us maintain schedule flow and ensures you receive your full service.
- Arriving on time allows us to provide you with the complete service you booked
- Punctuality helps us stay on schedule for all our clients throughout the day
- We recommend arriving 5-10 minutes early to allow time for check-in
4. If You Are Running Late
If you expect to be delayed, please call us immediately. Arriving late may shorten your service time or require a cancellation.
What to do:
- Contact us as soon as you realize you will be late
- Our team will do their best to accommodate you, but this depends on the schedule for the day
- Significant delays may result in reduced service time or the need to reschedule
- Excessive lateness without notice may be treated as a late cancellation
5. Patience & Understanding
While we strive to run on time, unforeseen circumstances can occasionally cause slight delays. We appreciate your patience and understanding should this occur.
Our team works diligently to provide exceptional service to every client. Sometimes, providing the quality service you deserve may take a few extra minutes. We thank you for your understanding and assure you that we will always do our best to minimize any wait time.
6. Respect for Our Team
We are committed to offering you a professional and comfortable experience. In return, we kindly ask that all clients treat our staff with courtesy and respect at all times.
- Our staff are trained professionals dedicated to providing you with excellent service
- Any form of disrespectful, aggressive, or inappropriate behavior will not be tolerated
- We reserve the right to refuse service or terminate appointments if clients do not treat our team respectfully
- Creating a positive environment benefits everyone and helps us deliver the best possible service
Acceptance of These Guidelines
By booking an appointment through Fades & Blades, you acknowledge that you have read, understood, and agree to be bound by these Important Appointment Guidelines. These policies are designed to ensure a smooth, professional, and enjoyable experience for all our clients and staff.
Thank you for choosing Fades & Blades. We look forward to serving you!
Contact Information
If you have questions or concerns about these guidelines, please contact us:
- Visit our Contact page for phone numbers and email
- Speak with our team at any of our salon locations during business hours
- Manage your appointments through your online account